EmbeeNexus
From the moment you book to confirmed delivery — here's exactly what happens, who does what, and what you'll hear from us at every stage.
No guesswork. No silence. You know exactly where your delivery is from pickup to handover.
Fill in your pickup zone, exact address, dropoff zone, and receiver details on our booking form. You'll see the exact price before you confirm — no commitment until you're ready.
Before the rider arrives, send a clear photo of your parcel via WhatsApp to our number. This protects you — it's the proof of condition before pickup.
A vetted rider is assigned to your order and dispatched to your pickup address. You'll be notified on WhatsApp with the rider's name and estimated arrival time.
The rider collects your package and shares their live location via WhatsApp for the duration of the delivery. You can see exactly where your parcel is at any point.
The rider hands the package to the receiver at the specified address. The receiver confirms receipt in person.
The receiver sends a photo of the parcel after it's handed over. This confirms successful delivery and closes the order. You get notified that your delivery is complete.
These aren't aspirations — they're the standard every delivery is held to.
The price shown when you book is exactly what you pay. No rider can change it after pickup. Ever.
Parcel photo before pickup, confirmation photo at delivery. Your package is documented the whole way.
Riders share their live location from pickup to delivery. No more "where is my package?" calls.
No anonymous riders. Every person handling your delivery has been verified and agreed to our conduct standards.
Assigned, picked up, in transit, delivered. WhatsApp messages at each step — no silence between booking and receipt.
If a parcel is damaged due to mishandling, the rider's share is applied toward the affected party. No disputes without evidence.
Our tracking process isn't just updates — it's a chain of accountability at every step.
Before the rider arrives, you send a clear photo of the package via WhatsApp. This is your proof-of-condition before handover.
The rider picks up and immediately activates live location sharing with our operations team. They remain on live location until delivery is confirmed.
The rider's share of the delivery fee is only released after successful delivery is confirmed by the receiver — not before.
The receiver sends a confirmation photo once the package is in their hands. This closes the order and creates an end-to-end paper trail.
Book a delivery in under two minutes. Fixed price, full process, zero surprises.
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